“TO REMAIN INDIFFERENT TO THE CHALLENGES WE FACE IS INDEFENSIBLE.
IF THE GOAL IS NOBLE, WHETHER OR NOT IT IS REALIZED WITHIN OUR LIFETIME IS LARGELY IRRELEVANT.
WHAT WE MUST DO THEREFORE IS TO
STRIVE AND PERSEVERE
AND
NEVER GIVE UP.”
- DALI LAMA
The Certified Crisis Intervention Specialist I & II training through the National Anger Management Association is unique from other CIT trainings. In addition to having strong, trauma-informed foundations in mental health, neurophysiology, responder wellness with deep examinations of anger and aggression, we look at the crisis event from three distinctly different angles.
The first module, Understanding Ourselves, helps to explore how the conditions of our own lives as well as our work and family cultures influence us. Module I lays out specific ways we can begin to be effectively look at the choices we make every day and begin to see how these choices can effect the outcome of a crisis. It will also be important to understand how our own flight/ flight/ freeze response can be managed so that we do not escalate the crisis. Module I delves deeply in to responder wellness and connects that to the crisis responder's ability to intervene at their highest potential.
Module II, Understanding the Person‐In‐Crisis, offers an in-depth, trauma‐informed, psychological overview of the Person-In-Crisis. In this module, you will gain insight and background on why some of the most challenging and difficult people you will ever face are the way they are. What, in his or her background, could possibly produce someone so aggressive, violent, irreverent and dangerous? Once you have a strong foundation regarding the impact you have on the Person-In-Crisis, you are now ready to dig into how to effectively do crisis intervention…
Module III, Understanding the Crisis, will bring together all the knowledge you have gained in Modules I & II and begin to apply it to the crisis situation in an algorithm called INSERT. In this module, you will learn the hands-on skills, deescalation techniques and verbal prompts you need to successfully navigate a crisis to resolve it in a non‐violent way. These skills and techniques will be practiced more thoroughly during the live training on day three for CCIS Level II. This module requires practice and training.
Each of these modules carries equal importance. A crisis is a multi‐faceted process. One in which we must understand who we are, with whom we are dealing, and the dynamics of a crisis. No one module can stand‐alone. No one approach will get you where you need to be. But together, these modules provide you with a full, comprehensive approach that will alter your understanding of crisis and how you experience your life...
"IF YOU WANT TO IMPROVE THE WORLD, START WITH MAKING PEOPLE FEEL SAFER."
- DR. STEPHEN PORGES, Polyvagal Theory
Certified Crisis Intervention Specialist, Level I: Two-days
CCIS- I is a two-day training that covers the curriculum content complete with worksheets and group discussions. On Day Two the participant will get an introduction to the de-escalation protocol and receive some light practice before graduating. Level I is intended for participants who are not engaging people in crisis.
