Certified Crisis Intervention Specialist I & II Training ZOOM COMING SOON
Regular price $799.00LIMITED SEATS AVAILABLE – REGISTER EARLY!
2-Day Certified Crisis Intervention Specialist (CCIS-I) Training
Gain the essential skills and knowledge to effectively handle crisis situations with verbal de-escalation techniques, intervention strategies, and communication methods used by mental and behavioral health specialists, mobile crisis teams, law enforcement and trained professionals all across the US. This highly interactive exclusive live training event provides the eligibility to apply for the Crisis Intervention Specialist Level II (CCIS-II) Certification through the National Anger Management Association (NAMA).
🔗 Learn more about the CCIS credential from NAMA here: www.namass.org
📅 EVENT DETAILS:
📍 Live Online via Zoom
📅 Dates: June 5-6, 2025!
⏰ Training Hours: 10 AM – 5 PM ET (New York) I 7 AM – 2 PM PT (San Francisco)
💰 Tuition: $599 (Includes Training and Supervision)
🚨 Certification Application Fee: $150 (Paid directly to NAMA, not included in tuition)
Why Take This Training?
In today’s world, crisis intervention skills are essential for professionals in schools, law enforcement, healthcare, social work, customer service, public safety and more. This training will equip you with practical strategies to manage, de-escalate, and resolve high-stress situations while ensuring safety for all involved.
This NAMA-approved training fulfills ALL the requirements for Crisis Intervention Specialist Level II (CCIS-II) Certification upon successful completion of:
✔ Attendance
✔ Active participation
✔ Demonstration of learned competencies
Upon completion, you will be eligible to apply for NAMA certification, which is recognized by professionals across mental health, crisis response, law enforcement, behavioral health and social services.
Who Should Take This Training?
This seminar is ideal for professionals and frontline workers who may encounter challenging or crisis situations, even if it’s not a core part of their role.
💡 CCIS Level II is best suited for:
✔ Dispatchers and call center staff
✔ Front desk and administrative professionals
✔ Customer service representatives
✔ Human resource professionals
✔ Community outreach workers
✔ Educators and school staff
What You’ll Learn in the Certified Crisis Intervention Specialist Training
✔ Master Professional Verbal De-Escalation Techniques
- Learn how to defuse high-stress situations quickly and effectively
- Build trust and establish a quick connection with individuals in crisis
- Understand the neuro-psychology of crisis response and emotional regulation
✔ Engage in Scenario-Based Learning & Competency Exercises
- Hands-on activities that simulate real-world crisis situations
- Practical role-playing exercises to build confidence in crisis intervention
- Live class practice in breakout groups to refine techniques
✔ Understand the Science Behind Crisis & Emotional Regulation
- Explore the brain-body connection in crisis situations
- Learn how stress and trauma impact decision-making and behavior
- Develop self-awareness techniques to improve crisis response readiness
✔ Gain Tools for Long-Term Conflict Resolution & Risk Reduction
- Best practices for preventing and managing aggressive behavior
- Learn how to create meaningful interventions that reduce future risks
- How to remain calm and professional under pressure
This comprehensive and interactive training will empower you with the skills, strategies, and confidence to safely navigate crisis situations while ensuring a positive and professional resolution.
🚀 Seats are limited! Secure your spot today to develop the skills you need to handle any crisis situation with confidence and expertise.
Frequently Asked Questions (FAQs)
Is Certification Required to Attend?
Certification is optional upon completion of the course. However, attending this seminar provides eligibility to apply for Crisis Intervention Specialist-II (CCIS-II) Certification through NAMA.
What is the Certification Fee?
The certification application fee for CCIS II is $150, paid directly to NAMA and not included in the training tuition.
Will I Receive Continuing Education Credits (CEUs)?
Yes! This seminar provides 12 NAMA Contact Hours eligible for CEUs.
Is This Training Court or Employer-Recognized?
The Crisis Intervention Specialist-II (CCIS-II) Certification is a popular credential that is often recognized by state agencies, non-profits, businesses, mental health organizations, and professional agencies across the U.S. and Canada.
